Terms of Service — Leaflon
LAST UPDATED: AUGUST 2026
Welcome to Leaflon. These Terms of Service ("Terms") govern your access to and use of the Leaflon website (collectively, the "Website"). Please read these Terms carefully before using our Website or exploring Leaflon products.
1. Scope of Service & Platform Limitations
Website Only: Leaflon operates exclusively through its official website. Leaflon does not own, maintain, or operate a proprietary mobile application.
Product Showcase: The Leaflon website functions as an informational product catalog and display portal where customers can view product details, specifications, and availability.
2. Purchasing Leaflon Products
Leaflon products are sold and fulfilled through authorized third-party marketplace channels. Customers have two options to purchase genuine Leaflon products:
Direct Purchase via Third-Party Platforms: You may directly search for, select, and complete purchases of Leaflon products on authorized third-party e-commerce websites or their respective mobile applications (including Amazon, Flipkart, and other authorized e-commerce partners).
Redirection via Leaflon Website ("Buy Now"): You can browse Leaflon products directly on our official Website. When you find a product you like, clicking the "Buy Now" button will automatically redirect you to the official listing on an authorized third-party platform (such as Amazon or Flipkart), where you can complete your payment and order details.
3. Third-Party Marketplace Transactions
External Checkout & Fulfillment: All checkout procedures, payment processing, shipping, tracking, and primary delivery services are subject to the terms of service, return rules, and privacy policies of the third-party e-commerce platform (e.g., Amazon, Flipkart) where the order is placed.
No Direct Payments on Leaflon Website: Leaflon does not process payments or collect banking or payment card details directly on its Website.
4. Replacement Policy for Breakage or Damaged Products
48-Hour Claim Window: Complaints for the replacement of broken, damaged, or defective products will be acceptable only within 48 hours after delivery.
Submitting a Claim: To report a damaged or broken product, you must contact our customer support team at care@leaflon.com within 48 hours of product delivery. You must include details of your order, delivery timestamp, and clear photographic proof of the breakage or damage. Claims received after 48 hours from delivery will not be eligible for replacement processing by Leaflon.
5. Marketing Communications & Opt-Out
Promotional Outreach: By providing your contact information, you agree that Leaflon may send you information and promotional updates regarding products, special offers, and programs via E-mail, SMS, WhatsApp, or RCS messaging.
Unsubscribing / Opt-Out: If you object to receiving promotional E-mails, SMS, WhatsApp, or RCS messages, you may opt out at any time. To stop future marketing communications, send an email request with your contact details to care@leaflon.com.
6. Intellectual Property
All content on the Leaflon Website—including product names, text, graphics, logos, images, digital downloads, and software—is the intellectual property of Leaflon and protected by applicable copyright, trademark, and intellectual property laws. Unauthorized reproduction, distribution, or copying of website content is strictly prohibited.
7. Limitation of Liability
External Links: Leaflon is not responsible for any issues, downtime, or service interruptions that occur on third-party e-commerce websites or applications linked from our Website.
Liability Cap: To the fullest extent permitted by law, Leaflon shall not be liable for any indirect, incidental, or consequential damages arising from your use of our Website or purchases made on external e-commerce platforms.
8. Customer Support & Inquiries
For product inquiries, replacement claims, or general questions, please contact our support team:Customer Care Email: care@leaflon.com